Frequently Asked Questions

Where are you located?

We are a residential bakery located about 4 minutes from downtown at: 149 Goodson Avenue Chattanooga, TN 37405 We are a bit tucked away in a quiet little neighborhood!

Do you have pre-made items available for purchase?

Yes! We have coffee drinks and pastries available in our shop! Our favorite offering is our cupcake bar on Fridays & Saturdays where you can build your own cupcake by choosing your cake, frosting and toppings, then watch us make your custom cupcake right there in front of you!

If you are looking for a cake, we handle all of our cakes through an order-ahead system. Please fill out a cake order form , allowing a minimum of 1 week between order placement plus confirmation and order pickup.

How much do your cakes cost?

Each cake that we make is customized to your specific details. This means that there are hundreds of possible customizations. Every one of our cakes is uniquely different and therefore comes with a different cost to make. Once you have provided us with your cake details using our cake order form, we can get back to you with your order price.

How do I place an order?

To place an order, please see our order form tabs above and fill out the order form. Once you send your form in, you will be contacted by a representative from The Better Bakery to go over your details so we can ensure that we capture your creative vision. After this quick consultation, we will provide you with your order invoice. Your invoice will include your order details, order total based on your details and our Venmo link where payment can be made. (If Venmo is not a good payment method for you, we also offer an online payment option through our checkout. Please note that this option includes a 4% credit card processing fee charged by the processing company.)

Are your items nut-free?

No, our items are not nut-free. All of our items are vegan (includes dairy-free, egg-free, gelatin-free, etc.), gluten-free, wheat-free, soy-free and dye-free! However, we do use almond flour in our custom gluten-free flour mixture, and we offer items that are made with walnuts. Our items also contain coconut. Please be aware that many nut products are often made in a facility that processes other types of nuts. Although we only use the above mentioned nuts, we cannot guarantee that the facility that we have sourced our nut products from have maintained a standard of no cross-contamination with other nuts.

What ingredients do you use?

As you can imagine, creating recipes completely from scratch that are health-based and gluten-free, wheat-free, soy-free, free from artificial flavors and dyes and largely organic AND that have an amazing taste and texture is no easy task! It has taken us years, and a lot of research to create our recipes from scratch to meet all of these needs and requirements. We have listed our ingredients below, but please note that these may vary depending on your specific order.

We use our own custom vegan, gluten-free, soy-free, dye-free cake flour blend, made in-house! Ingredients: Non-GMO Gluten-Free Flour Blend (Organic Rice Flour, Tapioca Flour, Almond Flour, Organic Tiger Nut Flour, Organic Buckwheat Flour*, Sorghum Flour, Potato Flour, Arrowroot Powder, Xanthan Gum), Organic Almond Milk, Organic Cane Sugar, Organic Powdered Sugar, Organic Coconut Oil, Responsibly sourced Rainforest Alliance-certified Organic Palm Fruit Oil, Organic Pea Protein, Baking Powder (Corn Starch, Sodium Bicarbonate, Sodium Aluminum Sulfate, Monocalcium Phosphate), Organic Vanilla Extract (Vanilla Bean Extractives in Water and Gluten-free Alcohol), Natural Vanilla Flavor, Natural Colors, Sea Salt

Additionally, we use a variety of vegan, gluten-free, soy-free, dye-free add-ins, toppings and natural colorings based on your custom details and additions.

These add-ins may include but are not limited to: Allergen-Free Non-GMO Chocolate Chips (Unsweetened Chocolate, Cane Sugar, Cocoa Butter), Allergen-Free Non-GMO White Chocolate Chips [Cane Sugar, Palm Kernel Oil, Brown Rice Syrup Solids, Sunflower Lecithin (an emulsifier), Vanilla Extract], Organic Coconut Cream (Organic Coconut, Purified Water, Organic Guar Gum), Organic Raw Walnuts, Dye-free Non-GMO Sprinkles (Cane Sugar, Potato Starch, Palm Fruit Oil, Maltodextrin, Anthocyanins, Paprika, Turmeric, Beetroot Red, Spirulina), Organic Cocoa Powder, Dark Cocoa Powder (Cocoa processed with alkali), Organic Matcha Powder, Organic Orange Extract (Organic sunflower oil, organic orange oil), Organic Almond Extract (Purified Water, Organic Alcohol, Glycerin, Natural Bitter Almond Oil), Organic Lemon Extract (Organic Sunflower Oil, Organic Lemon Oil), Organic Strawberries, Organic Blueberries, Organic Blackberries, Organic Bananas, Organic Apples.

Each item in our storefront has a sign that contains the ingredient list. Please feel free to reach out if you have specific questions!

Please note that we do NOT accommodate nut-free and coconut-free.

*Despite the word “wheat” in the name, buckwheat flour is indeed a gluten-free flour.

What Plant-based Colorings do you use?

The ingredients in our plant-based colorings include, but are not limited to:

Vegetable Juice, Beta Carotene, Vegetable Glycerin, Invert Sugar, Red Radish Juice Concentrate (Color), Citric Acid, Trehalose, Spirulina Extract (Color), Polysorbate 80 (Emulsifier), Trehalose, Spirulina Extract (Color), Turmeric (Color), Sodium Citrate.